The three main reasons why hot water systems give problems are:

1. Age: hot water systems usually have a lifespan of between 10-15 years. An old hot water system can result in the heating process slowing down. This will cause increased electricity and fuel consumption. A hot water unit has a serial number that will show the manufacturing date so you can determine its age.
2. Sediment build-up: minerals in the water can create a layer of sediment on the burner, causing it to overheat.
3. Internal pressure: use of a hot water system over a long period of time can wear down the safety valves. Built-up pressure needs to be released so that it doesn’t burst.

Your system has probably broken down if it starts making loud, unusual noises or leaks water through the house. For starters, don’t panic! We are ready to help and solve the issue through efficient hot water repairs.

Our office team will coordinate same-day service with you and a specialist will be at your door to assist in no time at all. Don’t expect a big national call centre when you call Canberra Plumbing – we are a local team of real humans that provide personalised customer service.

Here are some indications that your hot water system needs repairs:

• Water leaking from the valves
• Water that is discoloured (muddy or rusty)
• Water that contains sediment
• Unusual cracking or popping noises
• Pilot light turning off
• Water that smells or tastes metallic
• Hot water running out quickly, or low water pressure.

1. Turn off the hot water system.
2. Turn off the water source to prevent water from flowing into the tank. Twist the heater valve’s lever clockwise until the water stops, or just turn the supply off for the entire house and wait for our plumbers to arrive.
3. Drain the water in the heater by fitting a hosepipe to the drain valve.
4. Open the pressure relief valve, which is found on the side or on top. Lift the valve gently and be cautious of the boiling hot water. Have a bucket nearby to catch the hot water. 
5. Turn the cold water on to flush out any sediment buildup inside the tank. 

1. We are available 5 days a week to service, repair or replace your hot water system.
2. We will show up when we say we will.
3. We have highly qualified plumbers carrying out all work.
4. All hot water systems we install are top-quality systems.
5. All hot water systems we install have excellent warranties attached.

Our hot water repairs may not take as long as you think. Depending on what system you currently have, how it was installed, and which new system you have chosen, replacing the old system could take less than an hour. 
However, if we need to change the configuration of the installation or we are installing a system different to what you currently have, the installation may take a full day. There is no need to be concerned because you are in our safe and experienced hands. The plumber attending to your hot water system will detail your options and pricing, and will also discuss the amount of time required to do the job. 

In many instances, a hot water heater simply needs some repairs rather than the entire unit needing to be replaced. Our experienced and knowledgeable plumbers will assess your home’s hot water system and determine whether it needs repairs or replacement. 

If it just needs some maintenance, we’ll get your electric or gas heater back up and running in a reliable fashion. Hot water systems manufactured in the last 20 years are generally made to higher standards, but we often forget to have them checked and maintained until there’s a problem. Not doing routine maintenance means you could be missing some obvious signs of a problem that can lead to a shortened lifespan.

Locals having problems with their Canberra hot water systems should contact our hot water specialists right away. We’ll solve all your plumbing problems with the best customer service and competitive pricing.