Evaporative Cooling Service, Canberra

How We Can Be The Solution to Your Problems

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"Overall a very pleasant experience dealing with the Company. Experienced trades were quickly able to establish the fault in our evaporative cooling. Further they provided a competitive quote for a replacement unit and were able to give us an installation date quite soon given it was the busiest period for their business (peak summers). We are now awaiting the installation which was booked in by their friendly receptionist.”
Katrina, Ngunnawal

7 DAY ON-CALL EMERGENCY EVAPORATIVE COOLING SERVICE CANBERRA & SURROUNDS

Our team is always ready and waiting to answer your call or return it immediately in case of an emergency. We offer speedy service which includes a 2-hour arrival window. As a bonus, our friendly and experienced team will talk you through your plumbing situation over the phone while you wait for our professional team to arrive (even if it’s after-hours).

WE ARRIVE WHEN WE SAY WE WILL

When it comes to evaporative cooling units, we know that you’ve dealt with shoddy service in the past. Our plumbing service team will change your perception of technicians in Canberra. Our professionals arrive punctually and deliver the best customer service thanks to our world-class communication. So, you’ll hear from your plumber or someone on our office team every time there’s something to report on – you won’t be left wondering when someone is showing up or what’s actually happening.

WE’VE GOT DECADES OF EXPERIENCE WITH EVAPORATIVE COOLERS, OUR OWN EQUIPMENT, & UPFRONT PRICING

We’re sure you already know this, but service technicians that advertise suspiciously cheap pricing can lead to one of two things: below par service that’s prone to packing up again in the near future, or a substantially more expensive invoice once they’ve completed the task. Canberra Plumbing and Drains is a local business that’s family-owned and run. We have more than two decades of experience in this industry, and we are completely transparent when it comes to our upfront pricing. Most of the time, customers have a pleasant experience dealing with the incredible value for money we provide in the long run.

GOT ANEVAPORATIVE COOLING SYSTEM BREAKDOWN?

DEALING WITH AN EVAPORATIVE COOLING SYSTEM EMERGENCY IN CANBERRA OR SURROUNDS?

NEED SOMEONE OUT TODAY? QUICK, GIVE US A CALL RIGHT NOW ON (02) 6288 9929, AND WE’LL SEND SOMEONE OUT ASAP.

On the other hand, fill in our enquiry form online if you have a less urgent plumbing problem and we’ll respond within 10 minutes. We’ll have a quick conversation to determine the severity of the issue, and schedule a time for one of our professional technicians to come out and do an assessment. Don’t worry how big or small the job might be, the most important thing is to have it seen to.

After their assessment, our plumbing team will explain the process going forward, the cost, and then get started on the job…

so you can carry on with your life!

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Get a quote today

WHAT’S INCLUDED IN A NEW HOT WATER SYSTEM INSTALLATION?

  • You can expect us to arrive within a two-hour time period.
  • You are able to choose the day and time that suits you. We fit our schedule to suit yours rather than vice versa.
  • We will clean all the internal parts of the unit, including the fan, housing, injectors, and sensors.
  • The element, thermostat including all valves will be tested and set to an appropriate efficient setting.
  • Operating gas pressures will be checked and set.
  • Carbon monoxide levels will be checked and recorded. 
  • We will write a report so that you can keep a record of what has been done and provide any recommendations.

 

Canberra Plumbing is here to assist with your annual hot water heater service. Call us or send an email to set a time for our expert hot water service team to visit your home in Canberra, Queanbeyan, or Jerrabomberra.

HOT WATER SYSTEM INSTALLATION – CANBERRA

You need to catch your hot water problem as soon as possible to stop something simple from turning into an emergency plumbing issue. You can do this by looking for common warning signs that indicate your hot water system is getting old or that it needs maintenance. If you notice any irregularities, give our friendly and qualified plumbers a call. Our great service means we’ll come out on the same day if the issue needs immediate attention, or schedule a day and time that suits you. 

When it is time to replace your hot water system, our expert plumbers will advise you on what system is best for your home. If your unit was installed more than 10 years ago, it’s likely that your household circumstances have changed, and you can either upgrade or downgrade to a model that’s more appropriate. 

Why not consider looking into a more energy-efficient option? If you have questions about electric, gas or solar hot water systems, our plumbers can give you all the advice you need.

Licensed Professionals Waiting to Help!

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WHAT WE WILL DO

Servicing hot water systems starts with our plumbers carrying out investigations and assessments to identify the problem.

Depending on what the issue is, the plumber will:

  • Inspect the hot water heater (whether it’s inside or outside the house, inside the roof or underneath the house).
  • Inspect and test the heater’s connections, pressures, parts, and time delays.
  • Diagnose and discuss the issue with you and provide insight into your options moving forward.
  • Organise the parts required – we only use genuine parts, not cheap generic ones.

    Plumbing van in Canberra area
    WHY CHOOSE CANBERRA PLUMBING & DRAINS TO REPLACE MY HOT WATER SYSTEM?
    1. We are available 5 days a week to service, repair or replace your hot water system.
    2. We will show up when we say we will.
    3. We have highly qualified plumbers carrying out all work.
    4. All hot water systems we install are top-quality systems.
    5. All hot water systems we install have excellent warranties attached.
    WHAT DO I DO IF MY HOT WATER SYSTEM BREAKS DOWN?

    Your system has probably broken down if it starts making loud, unusual noises or leaks water through the house. For starters, don’t panic! We are ready to help and solve the issue through efficient hot water repairs.

    Our office team will coordinate same-day service with you and a specialist will be at your door to assist in no time at all. Don’t expect a big national call centre when you call Canberra Plumbing – we are a local team of real humans that provide personalised customer service.

    Here are some indications that your hot water system needs repairs:

    • Water leaking from the valves
    • Water that is discoloured (muddy or rusty)
    • Water that contains sediment
    • Unusual cracking or popping noises
    • Pilot light turning off
    • Water that smells or tastes metallic
    • Hot water running out quickly, or low water pressure.

     

    WHY HAS MY HOT WATER SYSTEM BROKEN?

    The three main reasons why hot water systems give problems are:

      1. Age: hot water systems usually have a lifespan of between 10-15 years. An old hot water system can result in the heating process slowing down. This will cause increased electricity and fuel consumption. A hot water unit has a serial number that will show the manufacturing date so you can determine its age.
      2. Sediment build-up: minerals in the water can create a layer of sediment on the burner, causing it to overheat.
      3. Internal pressure: use of a hot water system over a long period of time can wear down the safety valves. Built-up pressure needs to be released so that it doesn’t burst.
    HOW LONG WILL IT TAKE TO REPLACE MY HOT WATER SYSTEM?

    Our hot water repairs may not take as long as you think. Depending on what system you currently have, how it was installed, and which new system you have chosen, replacing the old system could take less than an hour. 

    However, if we need to change the configuration of the installation or we are installing a system different to what you currently have, the installation may take a full day. There is no need to be concerned because you are in our safe and experienced hands. The plumber attending to your hot water system will detail your options and pricing, and will also discuss the amount of time required to do the job. 

    HOW WILL I KNOW WHAT SYSTEM IS BEST?

    This is a great question. With all the new options available on the market today, the sky's the limit. The attending plumber will determine what factors count in terms of size, location, number of people living in the home, how and when you use your hot water system and if you have any preferences. That way, we can establish what will work for you and advise on the best solution for your situation. 

    We are always available to assist you in any way possible. We do not recommend products that do not meet our exact standards. Products must have excellent warranties and, most importantly, must work for you the way you need them to. That means there are hot water systems available that we will not recommend or install because they don’t work well in Canberra’s climate or aren’t durable in the long term.

    WHEN YOU ONLY NEED REPAIRS

    In many instances, a hot water heater simply needs some repairs rather than the entire unit needing to be replaced. Our experienced and knowledgeable plumbers will assess your home's hot water system and determine whether it needs repairs or replacement. 

    If it just needs some maintenance, we’ll get your electric or gas heater back up and running in a reliable fashion. Hot water systems manufactured in the last 20 years are generally made to higher standards, but we often forget to have them checked and maintained until there’s a problem. Not doing routine maintenance means you could be missing some obvious signs of a problem that can lead to a shortened lifespan.

    Locals having problems with their Canberra hot water systems should contact our hot water specialists right away. We’ll solve all your plumbing problems with the best customer service and competitive pricing.

     

    SOME SIMPLE THINGS YOU CAN DO BEFORE WE ARRIVE
    1. Turn off the hot water system.
    2. Turn off the water source to prevent water from flowing into the tank. Twist the heater valve’s lever clockwise until the water stops, or just turn the supply off for the entire house and wait for our plumbers to arrive.
    3. Drain the water in the heater by fitting a hosepipe to the drain valve.
    4. Open the pressure relief valve, which is found on the side or on top. Lift the valve gently and be cautious of the boiling hot water. Have a bucket nearby to catch the hot water. 
    5. Turn the cold water on to flush out any sediment buildup inside the tank. 

     

    Want to check we’re in your area of Canberra? Do a postcode search here

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    SERVICING OUR CLIENTS 5 DAYS A WEEK, 7AM TO 6PM

    SERVICES ALL OF
    CANBERRA AREA

    BOOK ONLINE OR CALL
    (02) 6288 9929

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