Braemar Service Canberra: Expert Gas Heating & Cooling Maintenance

Canberra Plumbing & Drains can save the day with a quick call or click. Our ducted gas heating technicians have been servicing the Canberra, Queanbeyan and Jerrabomberra areas for years and can handle plumbing and gas situations professionally. Don’t waste time with call centres when we provide personal customer service and we’ll have a plumber at your door while you would still have been on hold with another plumbing company.

1. f your Braemar appliance is producing an unusual smell, turn the gas and power off straight away.
2. If your ducted gas heater is making loud and unusual sounds, turn it off at the thermostat.
3. If there is smoke coming out of the vents, turn the gas and power off immediately.
4. If the controller won’t work, it might need a battery change.
5. If you’re still unsure, contact our office and our staff will advise on any queries or concerns you have

Fluctuating temperatures that occur at the start and at the end of seasons, combined with the extreme temperatures during the seasons’ peak can deteriorate a gas Braemar service.

Our technicians do thorough investigations so that they can make a diagnosis. When they arrive, they will:

• Inspect your Braemar gas heater,
• Test its furnace, controller or thermostat,
• Physically inspect the connections, pressures, time delays, performance of different parts, the heat exchanger condition and any other concerning aspects of the system,
• Make a diagnosis,
• Explain the problem to you in detail and discuss the options you have.

If you need new parts as part of the repairs, Canberra Plumbing & Drains only uses genuine parts. We don’t use any cheap generic parts whatsoever, so customers know that we only stand for great quality. We also provide warranty to support any of the services we provide.

If you don’t commit to the upkeep and maintenance of your Braemar system, you shouldn’t expect it to function at its full potential. Gas heaters have to work very hard in Canberra in comparison to many other Australian areas and therefore need to be serviced annually. If a Braemar ducted heating unit isn’t serviced as per its manufacturer’s instructions, the lifespan will decrease –  especially if you use it during the day and night.

In our experience, we have witnessed heaters less than five years old needing to be replaced. This is normally for these reasons:

1. Badly installed Braemar systems when they were still brand new can hinder their performance and longevity with time.
2. Lack of maintenance.
3. Wear and tear.
4. A Braemar system situated outside won’t last as long as a system that’s in the roof or beneath the house because of the Canberra weather conditions in peak summer and winter.

We train our skilled technicians to answer all questions so they deliver the best customer service. Don’t worry whether your question is silly or too in depth for them – they will happily explain, and in as much detail as you want. Don’t hesitate to ask a question. Our team ensures that you know exactly what needs to be done in your home and how much it will cost.

Our fully qualified technicians diagnose and repair all Braemar heating system problems across Canberra, Queanbeyan, and Jerrabomberra, including plumbing problems related to heating systems. Our skilled technicians accurately diagnose and repair all Braemar heating system issues, ensuring reliable, professional service.

No Heating Output

When your Braemar gas heating system isn’t producing warm air despite the controller showing the system running, check that gas is turned on at the supply valve. Verify your thermostat is set to “heat” mode with temperature higher than current room temperature. If basic checks don’t resolve the issue, the problem likely involves your heat exchanger, burner, gas valve, or pressure regulator requiring professional diagnosis.​​

System Won’t Turn On

Braemar ducted gas heating systems that won’t start typically indicate power issues, gas supply problems, faulty thermostats, or failed pressure switches. Check if your circuit breaker has tripped or fuse has blown. Verify adequate gas supply by testing other gas appliances like your stove or hot water system. Controller batteries may need replacement if your system uses battery-operated thermostats.​​

Common error codes displayed on Braemar controllers indicate specific faults that our technicians can quickly diagnose. Don’t ignore flashing lights or error messages – they’re your ducted gas heating system communicating problems before complete failure occurs.​

Frequent Cycling On and Off

Braemar heating systems that turn on and off repeatedly often have thermostat calibration issues or pressure switch failures. Dirty return air filters can also impede airflow enough to trigger safety shutoffs. Our service includes cleaning filters and testing all safety mechanisms to prevent this frustrating problem.​​

When to Call Immediately

If you experience unusual smells from your Braemar system, turn off gas and power immediately then call our emergency line. The same applies to smoke coming from vents, loud unusual sounds, or gas odors near the unit. These indicate potentially dangerous situations requiring immediate professional attention to ensure the system operates safely.​​

DIY Troubleshooting Before You Call

Canberra Plumbing & Drains encourages homeowners to check five simple things before calling for service:​

1. Thermostat settings – Verify it’s set to “heat” with temperature above current room temperature
2. Circuit breaker – Check if breaker has tripped and reset if necessary
3. Gas isolation valve – Ensure valve near outdoor unit or meter is fully open
4. Return air filter – Remove, vacuum or rinse if washable, ensure it’s completely dry before reinstalling
5. Controller batteries – Replace batteries in battery-operated controllers

If these steps do not resolve the issue, it’s important to schedule your next service to ensure your system is operating efficiently and to address any underlying problems promptly.

Turn off power to your heating system at the main switch or circuit breaker. Wait 30 minutes to let the system fully reset and any residual gas clear. Restore power and attempt to restart following your controller’s normal operation procedures.​

If your Braemar system still won’t operate after reset, or if it resets and fails again shortly after, you likely have a deeper issue requiring professional diagnosis.​

Contact Canberra Plumbing & Drains immediately if you experience:​​

• Gas smells or hissing sounds (evacuate and call from outside)
• Persistent error codes after reset attempts
• Ignition clicking repeatedly without starting
• Soot buildup on the unit
• Smoke from vents
• System that worked after reset but failed again within hours

Modern Braemar systems use direct spark electronic ignition and don’t have pilot lights like older heaters. Never attempt to access internal components or gas connections yourself – these require licensed gasfitting expertise.​​ Our experienced team is available to handle complex or dangerous issues safely and efficiently.

We’d rather receive a 2 AM emergency call than have you attempt unsafe repairs. Your safety is worth more than our sleep.

The Braemar Add-On Cooling System combines heating and cooling in one system using the same ductwork. The Braemar evaporative cooler uses your heater’s fan to blow air over water-soaked pads, producing cool filtered air perfect for Canberra’s dry summer climate.​

Regular servicing of your Braemar evaporative cooling system prolongs lifespan, removes debris buildup, and ensures safe reliable operation. At the end of summer, water retained in your evaporative cooling system should be drained to avoid freezing during Canberra’s cold months.​

What’s Included in Evaporative Cooler Service

Our technicians wash filter pads, clean the air conditioning base and sump, and unblock water distribution holes so water flows freely over pads. We inspect the pump, check for leaks, and verify the cooling pads aren’t deteriorated or developing unpleasant odors.​

Evaporative cooling systems provide cost-effective cooling using filtered fresh air without refrigerant gases. They produce less carbon dioxide than traditional air conditioners and use significantly less electricity. Regular maintenance ensures your system continues delivering these benefits efficiently.​

Dual System Service Package

Service both your Braemar heating and add-on cooling together for maximum efficiency and cost savings. Our dual system service package covers annual heating maintenance plus end-of-summer cooling winterization, saving you $80 versus separate service bookings.​

Book your dual system service →

✅ FULLY LICENSED GAS HEATING TECHNICIANS
✅ UNPARALLELED LEVELS OF CARE FOR CLIENTS AND THEIR HEATERS
✅ WE SERVICE, REPAIR AND REPLACE ALL GAS HEATING
✅ EXCLUSIVE INSTALLATION WARRANTY

Family-Owned. Independent. Canberra Locals.

I’m Andrew Skipper, Owner and Master Problem Solver of Canberra Plumbing & Drains. If you need stormwater pipe repairs, our team is here to help.​

We’ve been repairing heating in Australian homes for over two decades, specializing in evaporative cooling units and ducted gas heating and cooling systems. Our technicians are fully qualified to maintain, service, and install all these products in the Canberra region. I’ve personally identified and chosen highly trained qualified plumbers and technicians to join our team because customer service is fundamental to our business.​

Our plumbers are always punctual – we stick to appointment times so no one is left waiting around. We provide same-day service for plumbing emergencies and tackle problems anywhere, anytime. Canberra locals know we’re reliable, so they confidently trust our gas heating services. Our business will never over-promise or underdeliver.​

We’re the Best Communicators Around

• Same-day service you can depend on – If we identify a long-term solution to your problem, we take time to explain it clearly​
• Detailed service explanations – Our team explains all services thoroughly so you understand what we’re doing and why it costs what it does​
• Emergency guidance – We provide support during plumbing emergencies so you know what to do until professional plumbers arrive​

Canberra Plumbing & Drains has zero AWOL tradies. Our office staff remain in contact with customers to keep them updated and work around everyone’s busy schedules. We value your time, so our responses are always quick, on time, and friendly.​

Beyond being Braemar system experts, we’re also just Canberra locals. We’re your neighbors and community members, available for anything plumbing-related from gas fitters to hot water systems, heating appliances, and central heating across Canberra.​

Our Motto: “Done Once, Done Right”

Our fantastic customer service keeps people returning to our plumbing company again and again. Our qualified reliable technicians in Canberra have years of experience making the correct call on the first try. By now, we’ve seen everything plumbing has to offer – nothing intimidates us.​

Canberra Plumbing & Drains is comprehensively insured and has been a Silver Member with HIA for 19 years.​

Annual servicing is essential for Braemar gas heating systems in Canberra. Canberra’s extreme temperature range means heaters work harder than in most Australian cities, making regular maintenance critical for safety, efficiency, and longevity. Neglecting annual service can lead to higher operating costs, increased breakdown risk, and voided manufacturer warranty.​

Professional Braemar ducted gas heater servicing in Canberra costs between $200 and $500, with most comprehensive services priced around $297-$350 including GST. Additional repairs required are quoted before work begins. Be wary of suspiciously low advertised prices – some companies charge from the minute they arrive or upsell unnecessary work.​

Comprehensive Braemar service includes gas heater inspection, furnace and controller testing, checking connections and gas pressure, heat exchanger condition assessment, burner cleaning, return air filter service, carbon monoxide testing, and identifying any worn parts needing replacement. Reputable service providers follow manufacturer-based checklists to ensure all critical safety and performance components are addressed.​

Homeowners can perform basic maintenance like changing return air filters and resetting the system after power outages. However, annual professional service is essential for gas pressure testing, heat exchanger inspection, carbon monoxide checks, and burner cleaning. Modern Braemar systems use electronic ignition and require licensed gasfitting expertise for internal component access.​​