GAS HEATER SERVICE CANBERRA

How We Can Be The Solution to Your Problems

Emergency
Services Available

Regular Servicing
Available

We Service All
Leading Brands

We Can Supply
and Fit All Brands

“These guys are fantastic! I managed to book in super quickly for an emergency issue. The booking window was only 2hrs and they called half an hour before so it was super easy for someone working full time. They were friendly and fixed the issue really quickly. He tidied up and left it all cleaner than it was before they came. Pricing was super reasonable as well considering the quality work 🙂 Huge thanks to the team!”
Dallas, Duffy

7 DAY ON-CALL EMERGENCY GAS HEATER SERVICE CANBERRA & SURROUNDS

In fact, we promise to answer your emergency plumbing call or immediately return it, AND we offer prompt service with a 2-hour arrival window for any emergencies needing a gas heater service, Canberra. Bonus: we’ll talk you through how to stem the situation over the phone, and if you really can’t wait, we’ll do whatever we can to get someone there ASAP with our excellent customer service (even if that means after-hours).

Gas heater repair Canberra

WE ARRIVE WHEN WE SAY WE WILL

Although it’s a bit embarrassing for the industry that we have to promise this, we know you’ve dealt with some cowboy gas fitters in the past. We plan on changing your perception of gas heater technicians. We’ll not only turn up on time, but we will also deliver great customer service with world-class communication skills along the way. That means you’ll hear from either the technician tackling your job or our team in the office as often as you need to – you’ll never be wondering what’s happening or when someone’s showing up.

WE’VE GOT DECADES OF EXPERIENCE WITH GAS HEATERS, OUR OWN EQUIPMENT, & UPFRONT PRICING

Again, we’re sure we don’t have to tell you this, but there are plenty of gas heating system service technicians in Canberra who advertise a suspiciously cheap installation on their website, only to slug you with a much heftier invoice once they’re taking up space in your kitchen. We’re a family-owned and run local business with over two decades of experience under our belts in gas heating, and we’re completely transparent with our upfront pricing. In fact, most of the time, you’ll find we’re incredible value for your dollar in the long run.

DO YOU HAVE A GAS HEATING SYSTEM BREAKDOWN?

GOT A GAS HEATING SYSTEM EMERGENCY IN CANBERRA OR SURROUNDS? NEED SOMEONE OUT TODAY? QUICK,

GIVE US A CALL RIGHT NOW ON (02) 6288 9929, AND WE’LL SEND SOMEONE OUT ASAP.

For anything slightly less urgent, simply call us and we can get the ball rolling right now or use our online enquiry form and receive a response within 10 minutes. We’ll then confirm what you need, schedule a time for assessment and/or repair, and – most importantly – turn up when we say we will, no matter how big or small your job is.

 Once our plumbing team members have arrived, they’ll explain exactly what the process is and what the cost will be, and then get on with the job…

 So you can get on with your life!

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Get a quote today

REASONS TO LOOK AFTER YOUR HEATING ANNUALLY

Gas Heating Isn’t a Luxury in Canberra.

It certainly makes us feel warm and cosy on the inside as well as the outside, but without heating in the dead of winter, Canberrans cannot be held responsible for our consequential behaviour (haha). Just ask the parents with a newborn and no gas heating. Or the family with a sick loved one at home and no gas heating. There are times when we least expect that our gas heating really becomes so essential in Canberra, and you need to know who to turn to. One of the first things we check on a ducted gas heating system breakdown is the service history.

And, as you might guess, the sheepish answer is, “I got it serviced years ago but not recently”. Servicing your heater annually enables a qualified gas heater technician to not only clean and tune up the machinery and reprogram the computer but also test for important leaks (like deadly carbon monoxide), loose wires (potential fire hazard) and a wide range of important aspects of your heater’s safety and performance.

 

Licensed Professionals Waiting to Help!

15 + 9 =

5 TOP REASONS TO SERVICE YOUR GAS HEATER ANNUALLY:

It helps prevent avoidable breakdowns by keeping your gas heating systems operating optimally:

    1. Allows dangers to be found such as deadly leaks, which can lead to carbon monoxide poisoning or potential fire hazards;
    2. Keeps running costs as low as the machine is capable of at its age and condition;
    3. It keeps the air cleaner which the gas heater circulates (dirty machine, dirty air);
    4. Gives you information about how your gas heater is ageing. You’d rather be forewarned if you are on the way to a new gas heater.
Plumbing van in Canberra area
WHAT DO I DO IF MY GAS HEATER BREAKS DOWN?

One of the most important things is not to panic! You’re in good hands here at Canberra Plumbing & Drains, and we are only a call or click away. We have epic same day service due to the skills of our office team, and they can help stem the issue until your gas heater repairer arrives at your home. We have an intimate knowledge servicing Canberra, Queanbeyan and Jerrabomberra because we are local. No national call centres here! Only great customer service.

SOME SIMPLE THINGS YOU CAN DO BEFORE WE ARRIVE
  1. If your ducted heating appliance is smelly and you are worried, turn the power off and turn the gas off too.
  2. If there is a loud noise coming from the gas heater, turn the heater off via the controller or thermostat.
  3. If there is smoke coming through the vents, turn the power off to the gas heater and turn the gas off too.
  4. If your gas heater controller isn’t working, make sure it isn’t battery operated. If you no longer have a manual, google the make and model to find the instructions. YouTube has many videos on how to replace batteries too, which can be very helpful.
  5. If in doubt, ask our trained office staff for any tips for a specific concern you may have.
WHAT WILL THE GAS HEATER REPAIRER DO WHEN THEY ARE AT MY HOME?

When servicing gas heating systems, our technician will carry out the necessary investigations required to find the problem with your gas heater. Many gas heaters in Canberra get knocked around with changing temperatures at the beginning and end of the season, as well as the extreme temperatures we experience through the peak of our season. Summer conditions can also wreak havoc on gas heaters in Canberra, not just winter.

Depending on the issue you are experiencing, our gas heating technicians will do something like the following:

  • Inspect the gas heater wherever it is located in your home, such as inside, outside, in the roof or under the house;
  • Test the gas heater either via the furnace, the controller or thermostat;
  • Narrow down the issue testing various components or physically inspecting connections, parts performance, pressures within the system, time delays, sensing irregularities, heat exchanger condition and many other aspects throughout the gas heating system;
  • Once a diagnosis is made, our gas heating technicians will speak with you about what the issue is, what your options are and determine what you would like to do from that point forward;
  • If parts are required, we only supply and fit genuine parts. No cheap generic parts will be used in repairing your gas heater, so you can rest assured of quality and a warranty to back up the fantastic service you receive.
    Why has my heater broken?

    If your gas heater has not been serviced or maintained, it will not be working to its potential. In Canberra, your gas heater works harder than most locations in Australia and needs to be serviced yearly. A ducted heating unit not serviced annually will dramatically reduce its life, particularly if used day and night. We have had to replace heaters as young as five years old right through to 30 years old due to the following factors:

     

    1. Poor installation of the gas heater and ducting when it was new. Unfortunately, this is an all too common issue we come across and negatively impacts your gas heater’s performance and longevity.
    2. Lack of proper, thorough maintenance. Again, not all servicing on heating appliances in Canberra is created equal.
    3. The brand of your gas heater will determine overall quality and longevity.
    4. Wear and tear will always be a factor at some point in the life of your gas heater.
    5. Location of the gas heater will affect its lifespan. A gas heater outside will not last as long as a gas heater located in the roof or under the house, given the conditions we experience in Canberra through the summer and winter.
      When is it a good time to ask questions?

      The best time to ask a question is when you think of one! Alternatively, once our gas heater technicians has had a chance to investigate the issue with your gas heater fully, they will have the answers you need. They will present their findings to you, and then you can pick their brains as much as you like. Our skilled technicians are very experienced, and there really isn’t anything they cannot answer for you. So, don’t be shy! Ask away and ensure you have all the information you need. That way, we can get to work and get the gas heater up and going as quickly as possible for you.

      Benefits of Ducted Gas Heating

      Ducted gas heating is one of the essential services within a home in Canberra. At Canberra Plumbing & Drains, we pride ourselves on supplying and fitting only the top brands on the market. We continually test and compare hot water systems and products to ensure we are providing our clients with the best performing products on the market.

       

      Gas ducted heating is a firm favourite in Canberra for some of the following reasons stated by Seeley International, the home of Braemar:

      • Natural gas heating is the ultimate in safety, reliability and efficiency.
      • Cheaper to run and reaches desired temperatures much faster when compared to reverse cycle heating.
      • Flexible zoning options provide complete control over your individual comfort needs by heating only parts of the house in use which can possibly save you up to an extra 60% on running costs.
      • Flexible installation for all types of homes and roof spaces.
      • Ducted gas heating won’t dry your skin and eyes. It’s a different kind of cosy warmth.
      • Better for the environment with low CO² emissions.
        WHAT IS INCLUDED IN THE ANNUAL GAS HEATER SERVICE?
        • You will have a two-hour time of arrival during which you can expect our arrival.
        • You choose what day and time suits you. We don’t group servicing in one area on one day.
        • We clean all the internals of the heater, including the fan, housing, injectors and sensors.
        • Clean the return air grill and replace the filter wool when required.
        • Check and set operating gas pressures.
        • Check and record carbon monoxide levels.
        • Write a report for you to keep for your records, so you know what has been done and give you any recommendations to note.

        If you need your gas heater serviced, we are here to help. You can give us a call or email us to arrange a time for our qualified gas heater servicing team to attend your home in Canberra, Queanbeyan or Jerrabomberra.

          HOW DOES DUCTED GAS HEATING WORK?

          Ducted gas heating is a process where heated air from the furnace (or gas heater) is blown through ductwork to each room of the home. The air is circulated inside the home and returns to the heater via a return air grill to be heated again. In Canberra, ducted heaters are situated either outside, in the roof or under the house, depending on the best access. The location of the heater dictates if the ducts will be run under the house or in the roof. This, in turn, decides the location of the vents in each room.

          PROGRAMMING HEAVEN

          Ducted gas heating is a process where heated air from the furnace (or gas heater) is blown through ductwork to each room of the home. The air is circulated inside the home and returns to the heater via a return air grill to be heated again. In Canberra, ducted heaters are situated either outside, in the roof or under the house, depending on the best access. The location of the heater dictates if the ducts will be run under the house or in the roof. This, in turn, decides the location of the vents in each room.

          Is a New Ducted Gas Heater Better Than My Old One?

          Warranties are given with a new gas heater to give you peace of mind. At Canberra Plumbing and Drains, we have an exclusive 7 Year Warranty on many of the gas heaters we supply and fit.

          Choice of star ratings allows you to find a balance between price point for purchase and running costs.

          Programming functionality allows you to flexibly use your ducted gas heater any way you wish, including controlling the gas heater using your phone.

          Zoning your gas heater so that you can heat some rooms in your home at specific individual temperatures and not heat others at all.

           

          Star Ratings Help Save You Money

          Star ratings are the standard quick guide to illustrate what you might expect to pay on running your new gas heater each year – and potential savings as well. The higher the rating, the more energy-efficient and bigger savings for you.

           

          The following diagram shows what you might expect to save on the running costs of an old ducted gas heater compared to a new ducted gas heater per annum.

           

          13%

          4 Star Gas Energy Rating

          13% energy saving or approx. $230 per year

           

          22%

          5 Star Gas Energy Rating

          22% energy saving or approx. $420 per year

           

          30%

          6 Star Gas Energy Rating

          30% energy saving or approx. $560 per year

          It is important to note that energy ratings are tested in ideal conditions with all the manufacturer’s recommendations for installation. Ducted systems that don’t meet those standards mean the ducted systems may not meet the star rating. If you service your gas heater each year, you will also keep the energy efficiency at its optimum level. Leaving the gas heater to struggle through without annual servicing will quickly increase running costs.

           

          For Your Peace of Mind

          We are fully licenced gas heating technicians

          We have unparalleled levels of care for our clients and their heaters

          We service, repair and replace all gas heating

          Exclusive 7 year installation warranty

          Want to check we’re in your area of Canberra? Do a postcode search here

          Our Process of Enquiry

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          Sewer and Stormwater Repairs

          If sewer or stormwater pipes get blocked, it can turn into a nightmare because your household will be stranded without functioning services. If you need a plumbing company to expertly clear out your home’s blocked drains, we have a local Canberra plumber in our arsenal who can provide the best drain cleaning services. 

          We can also provide a more long-term solution. Canberra Plumbing and Drains’ prompt and professional sewer and stormwater repair services ensure your pipes have longevity against tree roots and other potential blockages. We’ll fix the problem properly so you can rest easy knowing you won’t need to call us back again anytime soon.

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          Hot Water Systems Throughout Canberra

          Is your hot water system leaving you out in the cold? If you’re having residential plumbing or hot water problems, we have a plumber from Canberra Plumbing and Drains who can help. We can assist with systems that are gas or electric, whether they need repairs or replacement.

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          Canberra Gas Heating

          If you’re looking for a company with gas experts in-house, we recommend Woden Valley Plumbing & Gasfitting. This team of technicians can service, repair, replace or upgrade natural gas and LPG heaters with 5 and 6 stars. Contact them to discuss your needs and book an appointment.

          SERVICING OUR CLIENTS 5 DAYS A WEEK, 7AM TO 6PM

          SERVICES ALL OF
          CANBERRA AREA

          BOOK ONLINE OR CALL
          (02) 6288 9929

          Braemar
          Brivis
          Dux
          Rheem
          Thermann
          Vulcan