Gas Heater Service Canberra

One of the most important things is not to panic! You’re in good hands here at Canberra Plumbing & Drains, and we are only a call or click away. We offer rapid service thanks to the skills of our office team, and they can help manage the issue until your gas heater repairer arrives at your home. We have an intimate knowledge of servicing Canberra, Queanbeyan and Jerrabomberra because we are local. No national call centres here! Only great customer service.​

You can always expect friendly service from the Canberra Plumbing & Drains team.

• If your ducted heating appliance is smelly and you are worried, turn the power off and turn the gas off too.​
• If there is a loud noise coming from the gas heater, turn the heater off via the controller or thermostat.​
• If there is smoke coming through the vents, turn the power off to the gas heater and turn the gas off too.​
• If your gas heater controller isn’t working, make sure it isn’t battery-operated. If you no longer have a manual, Google the make and model to find the instructions. YouTube has many videos on how to replace batteries too, which can be very helpful.​
• If in doubt, ask our trained office staff for tips on any specific concern you may have.​

Like any other appliance in your home, gas heaters require regular attention and care to ensure they function safely and efficiently.

When servicing gas heating systems, our technician will carry out the necessary investigations required to find the problem with your gas heater. Many gas heaters in Canberra get knocked around with changing temperatures at the beginning and end of the season, as well as the extreme temperatures we experience through the peak of our season. Summer conditions can also wreak havoc on gas heaters in Canberra, not just winter.​

All work is performed by qualified technicians with specialised training in gas heating systems, ensuring professional and reliable service every time.

Depending on the issue you are experiencing, our gas heating technicians will:

• Inspect the gas heater wherever it is located in your home, such as inside, outside, in the roof or under the house​
• Test the gas heater either via the furnace, the controller or the thermostat​
• Narrow down the issue by testing various components or physically inspecting connections, parts performance, pressures within the system, time delays, sensing irregularities, heat exchanger condition and many other aspects throughout the gas heating system​
• Once a diagnosis is made, our gas heating technicians will speak with you about what the issue is, what your options are and determine what you would like to do from that point forward​
• If parts are required, we only supply and fit genuine parts. No cheap generic parts will be used in repairing your gas heater, so you can rest assured of quality and a warranty to back up the fantastic service you receive.​

If your gas heater has not been serviced or maintained, it will not be working to its potential. In Canberra, your gas heater works harder than in most locations in Australia and needs to be serviced yearly. A ducted heating unit not serviced annually will dramatically reduce its life, particularly if used day and night. We have had to replace heaters as young as five years old, right through to 30 years old due to the following factors:​

Common Causes of Gas Heater Failure:

• The gas heater and ducting were poorly installed when it was new. Unfortunately, this is an all too common issue we come across and negatively impacts your gas heater’s performance and longevity. Poor installation can significantly impact your heater’s performance and efficiency, leading to higher running costs and reduced reliability.​
• Lack of proper, thorough maintenance. Again, not all servicing on heating appliances in Canberra is created equal.​
• The brand of your gas heater will determine overall quality and longevity.​
• Wear and tear will always be a factor at some point in the life of your gas heater.​
• Location of the gas heater will affect its lifespan. A gas heater outside will not last as long as one located in the roof or under the house, given the conditions we experience in Canberra through the summer and winter.​

The best time to ask a question is when you think of one! Alternatively, once our gas heater technician has had a chance to fully investigate the issue with your gas heater, they will have the answers you need. They will present their findings to you, and then you can pick their brains as much as you like. Our skilled technicians are very experienced, and there really isn’t anything they cannot answer for you. So, don’t be shy! Ask away and ensure you have all the information you need. That way, we can get to work and get the gas heater up and going as quickly as possible for you.​

Ducted gas heating is one of the essential services within a home in Canberra. These systems work by distributing warm air evenly throughout your home via ductwork, ensuring balanced and efficient heating in every room. At Canberra Plumbing & Drains, we pride ourselves on supplying and fitting only the leading brands on the market. We continually test and compare hot water systems and products to ensure we are providing our clients with the best-performing products on the market.​

Why Canberra Homeowners Choose Gas Ducted Heating:

• Natural gas heating is the ultimate in safety, reliability and efficiency​
• Cheaper to run and reaches desired temperatures much faster when compared to reverse cycle heating​
• Flexible zoning options provide complete control over your individual comfort needs by heating only parts of the house in use, which can possibly save you up to an extra 60% on running costs​
• Flexible installation for all types of homes and roof spaces​
• Ducted gas heating won’t dry your skin and eyes. It’s a different kind of cosy warmth​
• Better for the environment with low CO² emissions​
• Gas-ducted heating systems offer lower running costs than electric systems.

Comprehensive Service Package – Typically 1-2 hours onsite

✓ Your choice of day and time – convenient 2-hour arrival window
✓ Advance confirmation – we text you the day before with arrival details

Full System Inspection & Cleaning:

• Complete internal cleaning: fan, housing, injectors, sensors, and heat exchanger​
• Return air grill cleaning and filter wool replacement​
• Duct system inspection for leaks and proper airflow​

Safety Testing:

• Gas pressure checks and adjustments to manufacturer specifications​
• Carbon monoxide level testing to ensure safe operation​
• Electrical component inspection for fire hazards​
• Sensor calibration and performance testing​

Documentation & Reporting:

• Written service report for your records​
• Detailed findings and any recommendations for repairs or improvements​
• Maintenance history documentation for warranty purposes​
• After the service is completed, the gasfitter must provide a certificate of compliance confirming that the work meets industry standards.

**Over 20 years’ experience servicing gas heaters across Canberra, Queanbeyan, and Jerrabomberra.**​

Book Your Annual Service

Having your unit serviced annually helps maintain safety, improve efficiency, and prolong the life of your gas heater.

A ducted gas heating system is a process where heated air from the furnace (or gas heater) is blown through ductwork to each room of the home. The air is circulated inside the home and returns to the heater via a return air grill to be heated again. In Canberra, ducted heaters are situated either outside, in the roof or under the house, depending on the best access. The location of the heater dictates whether the ducts will be run under the house or in the roof. This, in turn, decides the location of the vents in each room.​

Programming Your Gas Heating System

Modern ducted gas heating systems offer advanced programming options that give you complete control over your home comfort. You can set different temperatures for different zones, schedule heating times to suit your lifestyle, and even control your system remotely via smartphone apps. This level of control not only improves comfort but can significantly reduce your energy bills by ensuring you’re only heating the areas you’re using, when you’re using them.​

If you’re considering replacing your existing gas heater, modern systems offer significant advantages. While installing a new system can be a significant investment, it often brings substantial benefits in efficiency and comfort.​

Modern Gas Heater Benefits:

• Warranties are given with a new gas heater to give you peace of mind. At Canberra Plumbing and Drains, we have an exclusive 7 Year Warranty on many of the gas heaters we supply and fit.​
• Choice of star ratings allows you to find a balance between price point for purchase and running costs.​
• Programming functionality allows you to flexibly use your ducted gas heater any way you wish, including controlling it using your phone.​
• Zoning your gas heater allows you to heat specific rooms in your home to individual temperatures, while not heating others at all.​
• Star Ratings Help Save You Money

Star ratings are the standard quick guide to illustrate what you might expect to pay on running your new gas heater each year – and potential savings as well. The higher the rating, the more energy-efficient and bigger the savings for you.​

What You Could Save by Upgrading:

It is important to note that energy ratings are tested under ideal conditions, following all the manufacturer’s installation recommendations. Ducted systems that don’t meet those standards may not meet the star rating. If you service your gas heater each year, you will also keep the energy efficiency at its optimum level. Regular servicing and choosing a high star rating can significantly reduce your heating costs over time. Leaving the gas heater to struggle through without annual servicing will quickly increase running costs.​

Gas heaters in Canberra should be serviced annually, ideally before the winter months begin to ensure reliable heating. Canberra’s extreme temperature variations mean gas heaters work harder than in most Australian cities, making yearly professional servicing essential for safety, efficiency, and longevity.​

A professional gas heater service is designed to maintain your system’s performance and safety. It includes complete internal cleaning of all components, gas pressure testing and adjustment, carbon monoxide safety testing, duct inspection, filter replacement, and a detailed written report documenting your system’s condition and any recommendations.​