The three main reasons why hot water systems give problems are:

1. Age: hot water systems usually have a lifespan of between 10-15 years. An old hot water system can result in the heating process slowing down. This will cause increased electricity and fuel consumption. A hot water unit has a serial number that will show the manufacturing date so you can determine its age.
2. Sediment build-up: minerals in the water can create a layer of sediment on the burner, causing it to overheat.
3. Internal pressure: use of a hot water system over a long period of time can wear down the safety valves. Built-up pressure needs to be released so that it doesn’t burst.

If your hot water system breaks down, don’t panic! Here are some simple steps to follow:

1. Turn off the Power: Switch off the power to the hot water system at the circuit breaker or fuse box. This prevents any electrical hazards and ensures your safety.
2. Turn off the Water Supply: Locate the shut-off valves and turn them clockwise to shut off the water supply to the system. This helps prevent any water damage or leaks.
3. Call a Professional: Contact our team for emergency plumbing services to diagnose and repair the issue. Our experts are available to provide prompt and reliable service.
4. Provide Information: When you call, provide as much information as possible about the issue, including any error codes or symptoms. This helps our team quickly identify the problem and arrive prepared with the necessary tools and parts.

By following these steps, you can ensure your safety and minimize any damage to your hot water system.

Before our team arrives to repair your hot water system, here are some simple things you can do:

1. Check the Power: Ensure that the power to the hot water system is turned off at the circuit breaker or fuse box. This prevents any electrical hazards and ensures your safety.
2. Check the Water Supply: Verify that the shut-off valves are turned clockwise to shut off the water supply to the system. This helps prevent any water damage or leaks.
3. Clear the Area: Clear the area around the hot water system to provide easy access for our team. This allows our plumbers to work efficiently and without obstructions.
4. Have Information Ready: Have any relevant information about the issue, including any error codes or symptoms, ready to provide to our team. This helps our plumbers quickly diagnose the problem and arrive prepared with the necessary tools and parts.

By doing these simple things, you can help our team diagnose and repair the issue quickly and efficiently.

1. We are available 5 days a week to service, repair or replace your hot water system.
2. We will show up when we say we will.
3. We have highly qualified plumbers carrying out all work.
4. All hot water systems we install are top-quality systems.
5. All hot water systems we install have excellent warranties attached.

Our hot water repairs may not take as long as you think. Depending on what system you currently have, how it was installed, and which new system you have chosen, replacing the old system could take less than an hour.
However, if we need to change the configuration of the installation or we are installing a system different to what you currently have, the installation may take a full day. There is no need to be concerned because you are in our safe and experienced hands. The plumber attending to your hot water system will detail your options and pricing, and will also discuss the amount of time required to do the job. 

In many instances, a hot water heater simply needs some repairs rather than the entire unit needing to be replaced. Our experienced and knowledgeable plumbers will assess your home’s hot water system and determine whether it needs repairs or replacement. 

If it just needs some maintenance, we’ll get your electric or gas heater back up and running in a reliable fashion. Hot water systems manufactured in the last 20 years are generally made to higher standards, but we often forget to have them checked and maintained until there’s a problem. Not doing routine maintenance means you could be missing some obvious signs of a problem that can lead to a shortened lifespan.

Locals having problems with their Canberra hot water systems should contact our hot water specialists right away. We’ll solve all your plumbing problems with the best customer service and competitive pricing.