Testimonials
Google Rating
Dallas Burkevics
00:19 22 Aug 18
These guys are fantastic! I managed to book in super quickly for an emergency issue. The booking window was only 2hrs and they called half an hour before so it was super easy for someone working full time. Jake was friendly and fixed the issue really quickly. He tidied up and left it all cleaner than it was before they came. Pricing was super reasonable as well considering the quality work 🙂 Huge thanks to the team!
Kevin Jardine
01:28 05 Dec 18
brodie and rowen are a great team for plumbing problems. they are efficient and good humoured and I will use them whenever necessary.
Chris Penning
23:53 27 Aug 18
Great service. Turned up on time. Technicians friendly and informative. Mobile eftpos and online receipting makes the whole process seamless.
JC S
07:01 12 Feb 19
From the initial call answering to the appointment booking and plumber's visit, everything was done with utmost professionalism and commitment to customer satisfaction. My first time using this service and will continue to use and recommend Canberra Plumbing and Drain to others. Thank you Jerrard for your prompt, reliable, and friendly service, we really appreciate it!
Katrina Skeen
04:56 20 Jan 19
Overall a very pleasant experience dealing with the Company. Experienced trades was quickly able to establish the fault in our evaporative cooling. Further they provided a compedative quote for a replacement unit and were able to give us an installation date quite soon given it was the busiest period for their business (peak summers). We are now awaiting the installation which was booked in by their friendly receptionist.
Bling Lord
05:42 09 Jan 19
Canberra Plumbing & Drains have been helpful and courteous in our dealings with them. They have great advice and friendly service and go above and beyond. The only plumbers you should speak to in the ACT.
Louise Yaxley
00:18 17 Jan 19
Excellent service including going out of their way to help when our aircon broke down in a heatwave. As promised they are prompt and thorough. Highly recommended.
Monica Arnold
21:20 22 May 19
This company was excellent to deal with. They booked us very quickly to fix our heater despite the high demand for servicing at the time. The staff that came out were excellent and spent the time talking through things especially when then unexpected carbon monoxide leak was detected. Great service
Julie Lenarduzzi
11:41 25 Jun 19
Brodie was super helpful as was his offsider on the day. Did a cheeky drain unblock on his way out. 😁. Thanks so much guys. Julie.
Matthew Heath
00:43 24 Jul 19
The guys at Canberra Plumbing & Drains are first rate. Prompt service, quick diagnosis and assessment. We had our issue assessed quickly and rectified within a day. Thanks again to the guys.
Pascala
05:10 06 Aug 19
Fabulous service and very prompt and accurate with their appraisal. I will be calling them again when I need help. Thank you!
Michael Delauney
10:01 11 Aug 19
Good communication with staff and was able to come round and look at my hot water unit on a sunday the same afternoon I called. Would recommend in the future.
Jan Properjohn
22:32 26 Aug 19
The staff was very polite and helpful. i appreciate their concern during a disruptive time.
Steve Gavin
11:15 04 Oct 19
Josh arrived on time, quickly diagnosed the problem (an air lock in the water inlet to the dishwasher), and fixed it. He was friendly and polite, and very helpful. This has been our experience with all Canberra Plumbing and Drains staff for a variety of problems over many years. We would highly recommend them.
Len Coughlin
03:10 12 Oct 19
Called Canberra Plumbing and Drains about a water leak that sounded like it was coming from inside the laundry wall. Jayde explained in detail what it would cost and what the process was to locate and find the leak. There was a separate charge for the initial call out and then a quote to fix the leak and repair the concrete slab. Jayde explained in detail what was included and what was not included.Brodie D. attended the same day and examined the wall and searched for the leak. He couldn't find the exact spot because it appeared the leak was coming from under the foundation of the wall. Brodie D. and Michael attended the following afternoon to continue the job. After Brodie D. briefed Michael he left and Michael went to work. He had to dig through the tile floor and concrete slab as well as remove a small section of the wall. He finally located the leak that was under the floor level between the outside brick wall and the interior wall frame.It was now Michael's normal quitting time. Josh arrived to take over, but Michael decided to stay as well because he wanted to make sure the leak was fixed so we would have water.Michael and Josh fixed the leak and then discovered another leak. Instead of stopping (as it was already getting late on Friday night and they both had plans) they continued with the job until the leaks were fixed and they were sure they were no more. Then they cleaned up the laundry and took the floor rubble away with them. My wife and I appreciate the amount of work they did and the efforts Michael and Josh put in to fix the leaks so we had running water for the weekend.I want to commend Jayde, Brodie D., Michael and Josh for their outstanding workmanship, professionalism, care and high level of knowledge relating to home construction and plumbing they demonstrated while finding and fixing the water leaks in my home.Canberra Plumbing and Drains are not the cheapest but I believe they are one of the best. I recommend them for any plumbing, drainage or gasfitting work required.
D_Liz 1
04:50 28 Dec 19
First rate service. Business run with high order air traffic control skills!Would recommend and use again. Thanks to Theo for getting hot water back on over Xmas.
Mojmir Hlincik
07:30 07 Jan 20
No complaints. Staff on the phone were great, then Josh rocked up quickly, explained everything, and did a very good, thorough job. I wouldn't hesitate to go with these guys again.
Eileen Dallwitz
06:32 04 Feb 20
My evaporative cooler broke down on a 42-degree Saturday. I phoned 11 companies, leaving messages where possible. Only two companies answered their phones at all, and only Canberra Plumbing & Drains could come out on the day to help me. Jade, you are an absolute legend to squeeze in an appointment for me, and thank you for being so calm when I was at my wits' end. I don't know if it is an employment requirement at Canberra Plumbing & Drains that you must be awesome and a hard act to follow, but Jade certainly is and so is Josh T, the technician who came out to look at the cooler. Not only did he get on my roof in the stifling heat, but he fixed the problem promptly and he explained what had happened and what the outlook was for the cooler. He is just a lovely man -- genuine, efficient, and professional. I highly recommend Canberra Plumbing & Drains (and Woden Valley Plumbing & Gasfitting).
Ivy Barber
02:30 03 Mar 20
I called Canberra Plumbing & Drains when my 25 year old hot water system completely gave up on me, from my first phone call I was completely put at ease with the process. They showed up when they said they would (on the same day) and most importantly I didn't have to worry about a thing as they took care of everything from start to finish until I had hot water again. I called a number of companies who quoted me an oddly cheap installation but there were "add-ons" so I was left unsure of how much it was actually going to cost, Canberra Plumbing gave me a fixed price for everything including the valves too which added to the ease of a stressful situation! Thanks to all involved!
Zulaikha Noor
04:43 10 May 20
Jayson was the plumber who attended our call. He arrived at the expected time, did the job well and even game me tips on how I can prevent my sink from clogging up again in the future. Amazing service 🙂
Graham Lindsay
05:05 19 May 20
As other reviewers may have said, you don't get a cheap job, you get a professional job with prompt service, transparency in what it may cost and why, and they clean up after themselves. These young men must wear out a lot of socks! They take their boots off at the door. They pay attention to detail. They were personable, well presented, and respectful in their conversations and explanations. I believe we got great value and advice for the money we spent including the outcomes we had expected. Thanks to Emma in the office and to the guys on the job.
Ivy Barber
20:51 26 Jun 20
I called Canberra Plumbing & Drains when my 25 year old hot water system completely gave up on me, from my first phone call I was completely put at ease with the process. They showed up when they said they would (on the same day) and most importantly I didn't have to worry about a thing as they took care of everything from start to finish until I had hot water again. I called a number of companies who quoted me an oddly cheap installation but there were "add-ons" so I was left unsure of how much it was actually going to cost, Canberra Plumbing gave me a fixed price for everything including the valves too which added to the ease of a stressful situation! Thanks to all involved!!
Clarke Jones
06:59 04 Jul 20
Excellent service! We're thrilled with our 6-star Braemar central gas heater. Woden Valley Plumbing & Gasfitting was efficient, prompt and super-friendly.
Kate Davey
02:19 07 Jul 20
Brodie was very responsive and came out to replace a burst pipe at my place very quickly! He completed the job really quickly and I was able to get my water back on in the same day. Would recommend this plumbing team!
Tamara Brown
03:15 05 Aug 20
Attended and fixed an issue promptly and within the quotes rate.Staff are very friendly, getting them back again!
Jack Mills
01:02 23 Oct 20
I had water dripping from the ceiling in my kitchen, bathroom and laundry, I frantically started calling plumbers, I found Canberra Plumbing and Drains on my 3rd attempt at getting hold of someone, they were straight onto it and were out within 3 hours ! It was an extremely respectful, professional and well executed service from the young man, couldn’t recommend Canberra Plumbing more, will definitely be using their services again !!
Stephanie Lopez
00:32 25 Oct 20
highly recommend to Canberra Plumbing and drains team....fantastic service.....
Brian F. Byrne
20:17 03 Nov 21
A big thanks to Canberra Plumbing and Drains' Nick and Brodie. I know nothing about this sort of stuff so put my plumbing problems and trust in these guys. I was not disappointed. I would thoroughly recommend Canberra Plumbing and Drains for prompt, professional, friendly service every time.
Amalia Stavreas
02:00 06 Jul 22
Would give more stars if I could.The good experience started with Jill in the office. Professional and just wonderful in general, and continued with Nick, who came out at short notice and didn't leave until the job that a previous plumber missed (twice) was fixed. Jill also called me afterwards to check in and make sure I was happy.I am genuinely recommending them! To everyone.Price was fair, quality and service unmatched.Avoid a headache and just book with them to begin with.Well done team, should be super proud of yourselves!
Sanjeevan Aravindan
10:50 23 Jul 22
Terrific service! Provided assistance over the phone to temporarily address urgent plumbing issue while I was in isolation. Then came out the following week to resolve the issue permanently! Would highly recommend!
Mark & Alison
00:52 27 Jul 22
Can I give 6 Stars!!! Exceptional service. Nick was so polite, helpful and professional. I work in property and I can honestly say that Woden Valley Plumbing and Gasfitting is the best and highly recommend. You won’t be disappointed.
Erin Lloyd
22:33 29 Sep 22
Al was fantastic! Excellent customer service, super professional, great attention to detail and resolved our problems in a timely manner. Would use this company again without hesitation.
Christie Spencer
06:01 03 Apr 23
Excellent service from start to finish. Nick was helpful and efficient, and had our hot water issue sorted in no time. Would definitely use again, and highly recommend.
Jase
21:02 11 Apr 23
I had a leaking shower head, because the rubber seals had been very badly worn out and damaged, over the years. Luckily, the plumber, Nick, that came over, got the job done within half an hour. Highly recommended and thank you very much for yesterday. It's sincerely appreciate.
Vik
02:11 18 Oct 23
I recently received a callback regarding a quote I had requested, and I had the pleasure of speaking with Andrew. During our conversation, Andrew exhibited a high level of professionalism and honesty. Given the intricate nature of my problem, he took the time to thoroughly explain the available options and associated costs while also offering assistance with any additional questions I might have had.
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